MELLOWGOAT STUDIO PRIVACY POLICY

This Privacy Policy describes how and when we collect, use and share information when your purchase an item from us or contact us.
This Privacy Policy does not apply to the practices of third parties that we do not own or control.

 

1. Personal Information

To fulfil your order, you must provide us with certain information, such as your name, email address, postal address, and the details of the product you are ordering. You may also choose to provide us with additional personal information (for a custom order for example), if you contact us directly.

Why we need your information and how we use it.

We relay on a number of legal bases to collect, use and share your information, including:

 

2. Consent

When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific rason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your consent or provide you with an opportunity to say no.

You can withdraw your consent for us to contact you by contacting us at any time.

 

3. Information sharing and disclosure

4. Data retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

 

4. STRIPE and secure transaction

Payments on our website are only processed through Stripe, which is a secured payment processor. Stripe provide us with the online e-commerce platform that allows us to sell our products to you. As such, we never learn or store your credit card information. We don’t accept direct credit card payment on our website. By using Stripe, all transactions are made securely.
Stripe has been certified as a PCI level 1 Service Provider, the most strict level of certification available. You can read more about Stripe here.

Your information will never be shared with any third party, and the information collected is solely used to contact your about your order if necessary.

 

5. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

 

6. How to contact us

If you have any questions or concerns, you may contact us at:
fabienne@mellowgoatstudio.com

 

We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

 

 

Last modified, 24/05/2018
Mellowgoat Studio